For a custom-made experience

In-store services

Discover a full range of services when you visit our shop. Browse our vast selection online with complete peace of mind, without worrying about delivery fees, thanks to our free in-store returns service. You can return your purchases made on the Bongénie website to any of our branches during opening hours. Give new life to your unique pieces by selling your fashion treasures or discovering luxury second-hand items in our dedicated corners, particularly in Geneva. You can also take advantage of our repair service to restore your items. Need care advice? Our customer service team is on hand to help you after your purchase. Looking to treat someone? Simply ask for our elegant gift wrapping.

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Choice service

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ground floor

Free in-store returns

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Gift wrapping on demand

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Tailor-made and alteration services

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Second-hand service

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