How does the Click & Reserve service work?

You can reserve items free of charge online and collect them from the Bongénie store of your choice.

How to take advantage of this service?

1. On the page of the desired item, select the store of pickup in the “RESERVE AND PICK UP IN STORE” area, at the bottom of the “ADD TO SHOPPING BAG” button.
2. Complete the reservation form.
3. You will receive an email indicating whether your reservation has been accepted, at the latest within 24 hours of your reservation request. Upon notification of acceptance, the reserved items will be held for collection in store for 3 working days.
4. Go to the store with your reservation acceptance email to pick up your reserved items. 5. Payment for items is made in store.