What are the special conditions for purchases in store?

Sale:

When buying on credit, your receipt is your proof of debt. Exchanges are only possible within a period of 14 days and upon presentation of the according sales receipt.

Deposit:

The sales receipt is equivalent to a voucher of the paid deposit. The goods subject to the paid deposit are kept at the customer’s disposal for a period of 10 days. After this lapse of time, they are automatically put back on sale.

Choice:

A service only available to customers with a BG Club credit card. With your signature on the front, you confirm that you have received the items listed on the ticket. These articles are entrusted to you for a maximum of 3 days. All items not returned within this period will be invoiced.

Exchange vouchers:

Exchange vouchers are only available at the Chanel corner.

We cannot be held responsible for the loss of your voucher. Missing vouchers are not replaced and their value cannot be taken into account. In return for being handed in at the checkout in one of our stores, this voucher can be used up to its value for the payment of any purchase.